At Platinum Lotus, we are committed to protecting your privacy and providing a safe and secure experience for our customers. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website and services.
What Information We Collect
We may collect personal information from you when you use our website or services, including but not limited to:
- Name
- Contact information, such as email address and phone number
- Billing information
- Home or business address
- Cleaning preferences and special instructions
How We Use Your Information
We may use your personal information to:
- Provide and improve our services
- Respond to your inquiries or requests
- Process your payments
- Send you promotional emails or other marketing materials
- Maintain our records and accounts
- Comply with legal and regulatory requirements
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may disclose your personal information to our affiliates, service providers, or business partners who help us provide our services.
We may also disclose your personal information to comply with legal or regulatory requirements, protect our rights or property, or prevent fraud or illegal activities.
Security Measures
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry- standard security measures, including encryption and firewalls, to protect your personal information.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the security of your personal information.Your Choices
You can choose not to provide us with certain personal information, but this may limit your ability to use our services. You can also opt-out of receiving promotional emails from us by following the instructions in the email.
Changes to this Privacy PolicyWe reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website or sending you an email.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@platinumlotus.com.
By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy