terms & conditions

Welcome to the Platinum Lotus website (platinumlotus.com). By accessing or using the Site, you agree to be bound by the following terms and conditions (the "Terms"). Please read the Terms carefully before using the Site or booking our services.

Use of the Site

We may collect personal information from you when you use our website or services, including but not limited to:

1. You may use the Site for lawful purposes only and in accordance with these

Terms. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate Platinum Lotus, a Platinum Lotus employee, another user, or any other person or entity.

2. Booking Services

3. To book our services, you must provide accurate and complete information about your cleaning needs, including the type of cleaning, location, and date and time of service. We reserve the right to refuse or cancel service requests for any reason.

4. Pricing and Payment

5. The price for our services will be based on the type of cleaning and the size of the area to be cleaned. Payment for services is due at the time of booking. We accept credit cards, debit cards, and other forms of electronic payment.

6. Cancellation Policy

7. You may cancel or reschedule your cleaning appointment up to 24 hours before the scheduled service time. If you cancel or reschedule within 24 hours of the scheduled service time, you will be charged a cancellation fee.

8. Liability and Indemnification

9. Platinum Lotus is not liable for any damages or losses resulting from the use of our services, including but not limited to property damage, personal injury, or loss of profits. By using our services, you agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our services.

10. Intellectual Property

11. All content on the Site, including text, graphics, logos, images, and software, is the property of Platinum Lotus or its licensors and is protected by United States and international copyright laws. You may not copy, reproduce, distribute, or display any content from the Site without our prior written permission.

12. Links to Third-Party Sites

13. The Site may contain links to third-party websites or services that are not owned or controlled by Platinum Lotus. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You agree that Platinum Lotus is not responsible or liable for any damages or losses resulting from your use of any third-party websites or services.

14. Governing Law and Jurisdiction

15. These Terms shall be governed by and construed in accordance with the laws of the state of [Insert State]. Any dispute arising out of or related to these Terms shall be brought exclusively in the federal or state courts located in Vancouver, B.C., and you consent to the jurisdiction of such courts.

16. Changes to the Terms

17. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.